Backlog, incidents, documentation, and runbooks in one system. SSO, on-premise, open API, webhooks. One workspace instead of four subscriptions.
A task table with types «feature», «bug», «tech debt». Kanban view for the sprint, table view for the backlog. Story points, DoD checklists, links between tasks.
An incident is a record in a table linked to a component and a runbook. A runbook is a document with a recovery checklist. A quarter's incident history fits on one screen.
A knowledge base with access policies, system architecture, and on-call guides. Documents are linked to records in the service and access registries.
Each service is a record with dependencies, owner, runbook, status, and dashboard links. An access registry with role-based permissions.
Jira plus Confluence plus PagerDuty plus Miro = 4 subscriptions with no links between them.
One workspace: task, runbook, incident, component — all linked directly. Fewer subscriptions.
A runbook in Confluence is stale because the component was renamed in Jira.
Reference the component record inside the runbook. Rename the record — the reference updates automatically.
On-call gets handed off cold — you have to assemble context from 5 sources.
The incident links to its runbook and component. Open the record — you see everything you need for the rotation.
Security: no SSO and no audit, or it requires expensive enterprise Jira licenses.
SSO in the Business plan, change audit in the standard plan. On-premise without a separate license.
We move one team's backlog and runbooks. We link components to runbooks.
We add the incidents table, on-call notification automation, and a postmortem template.
We stand up a shared service and access registry. Links and lookups assemble a dependency graph.
We enable SSO. We move additional teams. We cancel Jira and Confluence subscriptions.
We'll show a demo: task → runbook → incident → component on real data. SSO and on-premise included.